When you need cooling or heating service repair, seasonal maintenance or a replacement system, it’s time to make an important decision for your family’s comfort and safety, as well as your household budget. But how do you go about selecting a trustworthy, competent and reliable heating and cooling contractor?

You don’t want just anybody fiddling with the equipment that keeps you and your family comfortable and safe. Obtaining a cheaper price from someone who doesn’t know what they’re doing will end up costing you substantially in the future, = in terms of lost comfort, frequent breakdowns and/or high energy costs. Those extra costs will quickly eliminate whatever cost benefit you thought you were getting.

HVAC Contractors Should Meet These Standards

  • Behave and appear professional. An HVAC technician who looks and plays the part has a better chance of competently and reliably fixing, maintaining or installing your heating or cooling system than one who doesn’t. However, this is just one standard you should apply. It’s not one you should base your decision on solely.
  • Check the HVAC business’s references and professional rankings. Ask friends, coworkers and neighbors for recommendations. Look at testimonials on the contractor’s website. Make sure the business’s technicians have proper certifications in the heating and cooling field, including NATE (North American Technician Excellence).
  • If the technician wants to install a furnace, heat pump or AC in your home, make sure they explain the process carefully and comprehensively. If they recommend a certain size or capacity for your new system without conducting a heating or cooling load calculation, try another contractor. Systems that are under-sized or over-sized may result in a variety of negative issues, including energy waste, poor performance, stress on components and/or uneven heating or cooling.
  • If the HVAC contractor tries to give you an estimate for major repair or installation over the phone, try a different contractor. A quality heating/cooling service person will want to come to your home, talk to you about your energy habits and comfort expectations, and inspect your heating and cooling system.

At Jansen Heating & Air Conditioning, we’re confident that we will pass pass all of the aforementioned requirements for someone to trust with your family’s comfort. Locally owned and operated Jansen has been serving the greater Cincinnati area’s heating and cooling needs since 1953. Unlike many heating and cooling contractors, we offer a seven-day service hotline, service on all models and makes of equipment, seasonal maintenance tune-ups, 10 year warranties on same-day system replacements, and free energy surveys, among other benefits.